Getting connected

Getting Connected Once your reservation is set to begin, you will notice the wifi information on your account. I can’t find the network! On your device, click on the WiFi drop-down menu. If necessary, “forget” or remove any previously selected network from your network list. You can also try restarting your device, to search for […]

Getting Connected
Once your reservation is set to begin, you will notice the wifi information on your account.

I can’t find the network!
On your device, click on the WiFi drop-down menu. If necessary, “forget” or remove any previously selected network from your network list. You can also try restarting your device, to search for the network. If you’re still unable to locate the correct network, please reach out to our Customer Care team immediately.

I can’t find the password!
The password will be listed on the poster in the space, as well as in the app once.

The password isn’t working!
Please double check for any spelling mistakes, if there are any symbols, or any spaces in the password. Also, ensure you are trying to connect to the correct WiFi—it will be listed on the poster as well as in the app. If it’s still not working, please reach out to our Customer Care team immediately.

The WiFi is too slow!
If you’re finding the internet to be too slow, reach out to our team immediately.

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